Latest Intelligence

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Type Product title / description Pub Price
Expert View
Expert View

RBS's IT investment will reduce customer switching

RBS has committed an additional GBP450m in IT spending to repair its crumbling infrastructure. The move reduces the risk of the occurrence of future service failures and the threat posed by new account switching rules.

Published By Datamonitor
16 May 2013
Expert View
Expert View

Oil companies will be hurt by price-fixing claims even if judged to be innocent

The EC has raided several oil companies in response to claims that they have been fixing prices for fuel. If they are found guilty, motorists and independents will welcome future pricing transparency of fuel, while the oil companies will feel the financial strain on their downstream businesses regardless of whether they are held responsible or not.

Published By Datamonitor
16 May 2013
Expert View
Expert View

Customer loyalty will save The Co-operative Bank

The Co-operative Bank has made headlines frequently in the past year due to a number of setbacks. However, the bank benefits from high levels of customer loyalty and as long as it can reassure customers that it is still able to deliver on core values, The Co-operative Bank is likely to emerge from this unfortunate series of events unscathed.

Published By Datamonitor
15 May 2013
Expert View
Expert View

PLA Innovation of the Week: a milkshake that changes its taste and texture with each shake

The more you shake new Nestle FAST Suflair Shake, the creamier this aerated chocolate-flavored milkshake tastes. Shaking the beverage produces increasingly finer bubbles, giving this drink a smoother and creamier taste and texture. New in Brazil, it is the innovation of the week from Datamonitor Consumer's Product Launch Analytics.

Published By Datamonitor
14 May 2013
Expert View
Expert View

Supermarkets' rise presents opportunities for insurers

Supermarkets are becoming serious players in financial services and thus offer opportunities to insurers. Supermarkets and insurers can partner to build on retailers' credit card and loyalty program successes to improve insurance offering features and price, based on retailers' rich customer data and insight.

Published By Datamonitor
14 May 2013
Expert View
Expert View

Europe's solar panel market shaken up by tariffs imposed on Chinese imports

After years of falling prices driven by massive oversupply, solar panel prices are set to rise as Europe imposes trade restrictions on Chinese imports.

Published By Datamonitor
14 May 2013
Expert View
Expert View

Wunelli and SSP bet on the mass market

In the burgeoning telematics space Wunelli and SSP have partnered to launch a smartphone-based product targeting the mass market. The simplicity of such a solution will appeal to consumers, but data quality issues could limit the benefits to insurers.

Published By Datamonitor
14 May 2013
Expert View
Expert View

HNW investors want in on advice

The HNW investor does not have the same profile as five years ago, and firms most capable of adapting their service to embrace these new traits are most likely to be successful. 2013 will see the HNW client meeting change from a one-way conversation to a two-way interaction, satisfying both the increased focus on the cost of advice and the heightened involvement desires of HNW customers.

Published By Datamonitor
14 May 2013
Expert View
Expert View

007 comes to physical video's rescue

The British Video Association has revealed that total video sales were up 10.1% in Q1 2013, with physical increasing by 7.2%. This goes against the trend of continued decline, but should only be seen as a minor - and artificially inflated - fillip rather than a recovery, with digital (including streaming) continuing to gain ground at a rapid rate (55.1% over the same quarter a year ago).

Published By Datamonitor
14 May 2013
Expert View
Expert View

UBS targets Asian philanthropy

Despite the comparatively low demand for philanthropy in Hong Kong, UBS's decision to launch its first Asia Pacific UBS Optimus Foundation office in the SAR represents a strategic move. Growing demand in the wider region means that UBS will be able to reach out to philanthropists across Asia Pacific, capitalizing on Hong Kong's position as a financial hub.

Published By Datamonitor
14 May 2013

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