West Bend Mutual selects Risk Control's RC Inspection software solution

Risk Control Technologies Inc., a provider of loss control software solutions for insurers, has announced that West Bend Mutual Insurance Company, a property/casualty insurer, has selected the RC Inspection software solution to streamline its loss prevention operations.

"When we identified the need for a system to help enhance the consistency and efficiency of our loss prevention processes, we weren't sure if there was a solution out there to support this. When we found RC Inspection, it was exactly what we were looking for from a functionality perspective, with the added benefits of being very flexible and configurable to adapt to our needs as they change over time," said Chuck Henry, Loss Prevention Manager of West Bend.

According to Risk Control Technologies, RC Inspection is a complete end-to-end loss control management system which will allow West Bend to: Automate its loss prevention survey processes to reduce manual tasks. Improve the quality and consistency of survey reports delivered to key stakeholders. More effectively track and follow-up on outstanding recommendations which affect risk profiles. Provide its underwriting team with high quality, timely data in support of decision-making. Eliminate paper loss control files. Enhance data-mining and reporting around loss control data. Equip field loss prevention team with tablet devices to increase overall productivity.

One of the phases of the implementation of RC Inspection at West Bend will involve the deployment of tablet devices to the field staff, which will be loaded with the RC Inspection field application for field data collection. This will allow the field staff to collect risk data, photos, recommendations and diagrams in the field, even in locations without mobile broadband connections. Once data is collected in the field, it is then uploaded into a central database which allows underwriters to utilize the information in making underwriting decisions, said Risk Control Technologies.

"We could not be more pleased to have been selected by West Bend for this project," said David Da Costa of Risk Control Technologies. "Loss prevention plays a major role in their business and we look forward to working with their team to further strengthen these initiatives."