Transition Networks Inc., a provider of fiber access technology, has released the Converge Element and Service Management System, or EMS.
Converge is a carrier grade solution that simplifies management and service provisioning of Transition's carrier ethernet products. Converge EMS provides performance monitoring features that help service providers monitor services and meet most complex SLAs, the company said.
Service Providers will choose Converge to help improve customer satisfaction by enabling the carriers to monitor and troubleshoot issues, increase revenue and grow services, while reducing the complexity and configuration of deploying and managing their networks, the company said.
"In response to the need of service providers to rapidly deliver tailored Ethernet services to their customers, Transition Networks is introducing a new network management solution, Converge EMS, which leverages the advanced CE 2.0 features of Transition Networks' NIDS and access switches" said Kevin Faulds, director of product management at Transition Networks. "Converge EMS helps service providers better compete by offering differentiated services and reducing OpEx through proactive problem identification, while accelerating revenue recognition by meeting customer SLA requirements, and improving customer satisfaction."
Converge EMS features a consolidated network-wide inventory view and advanced scheduling capability, which enables bulk software upgrades, backups and restores on a large number of devices during a maintenance window. The Operational, Administrative and Maintenance (OAM) fault and performance monitoring dashboards in Converge EMS show a customizable, real-time view of the network and key performance indicators (KPI) based on IEEE 802.1ag and ITU-T .1731 measurements.
This Carrier Grade solution has an integrated Service Manager that enables a granular service design and quick and efficient service provisioning thereby accelerating the time to revenue. It supports multiple standards-based northbound interfaces, which allow integration with higher level OSS/NMS and flow through service provisioning, reducing a carrier's costs of integration with existing management solutions, the company added.