Berkshire Hills Bancorp, Inc. has announced the appointment of Heather Lashway, formerly the bank's New York regional manager, as the new vice president.
In her new capacity, Lashway will work closely with the retail banking regional managers to ensure products and services are effectively and efficiently communicated to customers while maintaining outstanding customer satisfaction.
She will also work cooperatively with other business areas to ensure all financial needs of customers, including lending, insurance and wealth management, are being met.
Lashway joined Berkshire Bank as vice president, regional manager - New York Region in April 2011, bringing with her 17 years of experience in retail banking. Prior to joining Berkshire, she was with Citizens Financial Group, where she served as senior vice president, sales manager for 225 branches in New York.
Tami Gunsch, senior vice president of retail banking, said "As we expand our footprint throughout New England and New York, we remain committed to providing the very best service and top-quality banking products to our customers.
"As a result, we are pleased to develop this new position for which Heather is extremely qualified. Her extensive banking experience coupled with her customer-centric focus and leadership skills make her a perfect fit for this important position within America's Most Exciting Bank."